Can I generate a video now?

Sign in with Google or an email verification code to create a free preview. Complete videos use 50 credits; choose a one-time pack, monthly plan or annual plan.

Which portraits should I use?

Two different clear adult portraits, with permission from each person. The accepted example used full-body AI-created adults. Do not upload children or images you lack permission to use.

How do I create a complete video?

Choose your portraits, try a 3-second preview and create a complete video using credits. Review your balance and credit cost before starting.

Each verified account can create one free 3-second 720p preview in their lifetime. A complete video uses 50 credits. One-time credits never expire; subscription credits expire at the end of their billing period.

Who can see my pictures and results?

Your uploads and results are private account resources. Required inputs are sent through EvoLink to its video model provider for processing. The public demo is an explicitly approved example, not a public customer gallery. See our Privacy Policy for storage and deletion requests.

What if a task stalls or fails?

Keep your task and order IDs and contact support if processing exceeds 30 minutes. A confirmed failed generation releases reserved credits with their original expiry. Contact support about unused-credit refunds; earlier single-video orders retain their original delivery and refund rights. Do not submit or pay again to force recovery. See our Refund Policy.

How can we help?

A2Olite offers two-portrait AI dance videos. Sign in to create your lifetime free preview. A complete video uses 50 credits; choose a one-time credit pack, monthly plan or annual plan. Contact us for account access, task status or billing questions.

Contact

support@a2olite.net

Include the page address and any task or order ID you already have. Do not send passwords, API keys or payment card information. Please avoid attaching private portraits unless we agree on a suitable support channel.

A2Olite · 21-24 Millbank Tower, London, SW1P 4QP, United Kingdom. We aim to reply within 2 business days.

A task looks stuck?

Keep the existing task ID and check its status in the studio. An unresolved request is not proof of failure; submitting again may create a second generation.

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